Terms of Service

1. Who we are and these Terms

101lab by GreenBidz is one of the 101 Marketplaces (101lab.co, 101machines.com, 101it.co, 101recycle.com and GreenBidz.com), operated by GIH Co., Ltd. (星河智能股份有限公司), a company incorporated in Taiwan (Unified Business No. 94033010) ("GIH", "we", "us", "our").

These Terms of Service apply to everyone who visits or uses the platform. When you register, you also accept the GIH Buyer Terms and Conditions or Seller Terms and Conditions shown at sign-up. Those set out the full rules for buying and selling and prevail over this page if the two conflict. Our Privacy Policy, Cookie Policy and Refund & Dispute Resolution Policy also apply.

If you use the platform for a company or other organisation, you confirm that you are authorised to bind it.

2. Business use and accounts

The 101 Marketplaces are for business-to-business transactions only. Only legally registered companies and organisations may register, in their legal name. Individuals buying for personal, family or household use may not.

We verify accounts before they can trade. Sellers must provide their company registration certificate and tax ID, identification of their authorised signatory, details of their beneficial owners and proof of a payout bank account held in the company's own name. We may ask buyers for similar details. We may refuse, limit or delay approval at our discretion.

Keep your details accurate and your login confidential. One account per company. You are responsible for all activity under your account, and must tell us promptly if you suspect unauthorised use.

3. Our role

GIH runs the marketplace. Each sale contract is made directly between the Buyer and the Seller. GIH is not a party to it and does not own, take title to, or take the risk of loss of the listed Assets, unless a Listing states that GIH is the owner or a separate written agreement says otherwise.

Sellers appoint GIH as their limited collection agent. GIH issues the Order to the Buyer on the Seller's behalf, collects the Buyer's payment, holds it as "Held Funds" in GIH's collection account with its licensed payment provider (currently Ant International and its affiliates, including WorldFirst), and then pays it out to the Seller or refunds it under the Buyer and Seller Terms. Orders marked as Direct-Payment Orders are paid by the Buyer to the Seller directly, and GIH holds no funds for them.

4. Listings, valuations and condition

Sellers are responsible for their Listings: ownership or authority to sell, accurate specifications, condition, photos of the actual Asset, known faults, and any hazardous exposure or data on the Asset. GIH may help prepare Listings, for example with AI-assisted descriptions, translations or photography, but does not verify every statement.

Valuations, fair-market-value ranges, scrap estimates and "time to sell" figures are indicative estimates. They are not appraisals, offers to buy, or guarantees of price.

Unless a Listing says otherwise, used equipment is sold "as is, where is". Buyers should do their own checks before bidding or buying, and may ask questions or request an inspection through the Marketplace messaging tools.

5. Bids, offers and purchases

Listings may be Buy Now, Make Offer, Auction or an E-Bidding Event. Every Bid, Offer and Buy Now purchase is a binding commitment to buy at that price if accepted. A Seller may accept, reject or counter an Offer; an Offer the Seller does not answer within 3 days expires.

Once a Seller accepts a Bid or Offer, or a Buyer buys at the Buy Now price, a binding sale is formed and both sides must complete it. Shill bidding, collusion, bidding on your own Listings, and automated bidding or scraping are not allowed.

6. Fees

Registering, listing and using the 101 Seller Tools are free for sellers. GIH earns its income from Buyers: a Buyer Premium, built into the displayed price and shown on the Order, and a Payment Protection Fee of 1.9% of the Order value, shown before payment. Shipping, packing, rigging and removal arranged through GIH are charged at cost, and Buyers pay applicable taxes, duties and import charges.

Sellers receive 100% of their accepted sale price, unless they have agreed in writing to a fee, such as the commission in a GreenBidz Reseller Agreement or the fees in a Managed Listing Addendum.

7. Orders and payment

When a sale is confirmed, GIH issues an Order on the Seller's behalf. The Order is a sales order and payment request, not a tax invoice. The Seller issues its own invoice for the goods, and GIH invoices the Buyer separately for the Buyer Premium and Payment Protection Fee.

The Buyer must pay the Order in full within 3 days, in the currency shown, by bank transfer to the GIH collection account on the Order, quoting the Order number. Payments must come from an account in the Buyer's own company name. The Buyer bears its bank, transfer and currency-conversion charges.

Pay only to the account shown on an Order issued through the platform. GIH will never ask you to change bank details by email or chat; contact us before paying if anything looks different.

If a Buyer does not pay on time, GIH may cancel the sale, offer the Asset to the next-highest bidder, apply any forfeitable deposit, and suspend the Buyer's account.

8. Shipping, inspection and payout

Once the Buyer's payment has cleared, GIH sends the Seller a Ship Notice. The Seller must not release or ship before it. Within 7 days of the Ship Notice, the Seller ships the Asset in the condition shown in the Listing, or makes it available for collection, and within 1 business day uploads proof of shipment or collection (tracking or waybill, the commercial invoice and packing list for cross-border sales, and dated packing photos showing the serial plate). For cross-border sales the Seller is the exporter.

Title and risk pass to the Buyer when the Asset is released to the Buyer or its carrier, unless the Listing states other delivery terms. Buyers who collect must use qualified, insured contractors and follow the Seller's site rules.

The Buyer has 3 days after delivery or collection (the "Inspection Period") to raise a dispute if the Asset is materially different from the Listing. While a dispute is open, the Held Funds stay on hold, and the dispute is handled under the Refund & Dispute Resolution Policy. Outcomes may include payment to the Seller, a partial refund, or return and full refund.

GIH pays the Seller its net proceeds from the Held Funds within 3 business days after proof of shipment has been checked, delivery or collection is confirmed, and the Inspection Period has ended with no open dispute. Each payout comes with a settlement statement. If a Seller cannot deliver, GIH may cancel the sale and refund the Buyer in full, including fees.

9. Communication and no circumvention

Talk about Listings, Bids, Offers and Orders only through the Marketplace messaging tools or GIH's sales team. Buyers and Sellers must not share direct contact details in order to deal outside the platform, or complete a sale outside it with someone they met through it, for 12 months after they were introduced. If they do, GIH may suspend their accounts and recover the fees it would have earned. We may review messages for fraud prevention, dispute handling and compliance.

10. Prohibited conduct and compliance

You must not post false, misleading or infringing content; list Assets you have no right to sell; hide contamination, hazards or data on an Asset; manipulate bids; attempt unauthorised access; or copy, scrape or reverse-engineer the platform.

You must comply with export control, sanctions, anti-money-laundering and anti-bribery laws, including Taiwan's Foreign Trade Act and its strategic high-tech commodities (SHTC) controls and Money Laundering Control Act, and applicable rules of the United States, European Union, United Kingdom and China. GIH or its payment provider may refuse, hold, cancel or unwind any Listing, sale or payout we reasonably believe breaches these laws, and may report it to the authorities.

11. Intellectual property

GIH owns the platform, the 101 Seller Tools, our valuation models and the GreenBidz, 101lab, 101machines, 101it and 101recycle brands. You keep ownership of the content you submit, and give GIH a non-exclusive, worldwide, royalty-free licence to host, translate, display and use it to operate and promote the 101 Marketplaces.

12. Disclaimers and liability

To the extent the law allows, the platform is provided "as is" and "as available". GIH does not guarantee that an Asset will sell, that a Buyer will pay, or that a Seller will perform, beyond collecting, holding and paying out Held Funds as described above.

GIH is not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, data or business opportunity. GIH's total liability is limited as set out in the Buyer Terms and Seller Terms. Nothing in these Terms limits liability that cannot be limited under Taiwan law, including for intentional misconduct or gross negligence.

You will indemnify GIH against third-party claims, losses and reasonable legal costs caused by your breach of these Terms or the law, or by your Listings, purchases or conduct on the platform.

13. Suspension and closing accounts

We may suspend or close an account, hide Listings, cancel open bids or offers, or hold payouts if you breach these Terms, provide false information, or if our payment provider, a regulator or the law requires it. You may close your account at any time once your open sales are completed. Sales already made must still be completed.

14. Changes to these Terms

We may update these Terms. We will show the new effective date above and, for material changes, tell you by email or on the platform before they take effect. Changes do not affect sales already made.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of China (Taiwan). The parties will first try to resolve any dispute in good faith within 30 days of written notice. If it is not resolved, the Taiwan Taipei District Court has exclusive jurisdiction as the court of first instance. These Terms are written in English; if a translation conflicts, the English version prevails.

16. Contact us

GIH Co., Ltd. (星河智能股份有限公司) · Room 1253, 2F, No. 1, Sec. 4, Nanjing E. Rd., Songshan Dist., Taipei City 105611, Taiwan.

Email: support@greenbidz.com · Phone: +886 2 7715 9166 · Monday to Friday, 9:00–18:00 Taiwan time (GMT+8).