Privacy Policy

1. Introduction

This Privacy Policy describes how 101lab by GreenBidz ("we", "us" or "our") collects, uses, discloses and safeguards your information when you visit our website, create an account, or buy and sell equipment on our marketplace. By using the platform, you agree to the practices described here.

Because our marketplace is built for businesses, much of the information we handle relates to companies and the individuals who act on their behalf.

2. Information we collect

Information you provide: your name, job role, business name and address, email address and phone number, account credentials, verification documents, listing details, bids and offers, messages, and transaction and payment records.

Information collected automatically: your IP address, device and browser type, operating system, referring pages, and how you interact with the platform, gathered through cookies and similar technologies.

Information from third parties: details from identity- and business-verification providers, payment processors, and logistics partners involved in completing your transactions.

3. How we use your information

We use your information to create and verify accounts; operate the marketplace and display listings; process bids, purchases, payments and refunds; coordinate shipping and logistics; provide customer support; detect and prevent fraud and misuse; comply with legal obligations; improve and secure our services; and, where permitted, send you service updates and relevant marketing.

4. Legal bases for processing

Where applicable law requires a legal basis, we rely on: the performance of a contract with you; your consent (which you may withdraw at any time); our legitimate interests in operating and improving a secure marketplace; and compliance with legal obligations.

5. How we share information

We share information with the other party to a transaction as needed to complete it (for example, sharing delivery details between buyer and seller); with service providers who help us operate the platform, such as hosting, payment, verification and logistics partners; with professional advisers; and with authorities where required by law or to protect our rights.

We do not sell your personal information.

6. Cookies and tracking technologies

We use essential, analytics and preference cookies to keep you signed in, understand how the marketplace is used, and remember your settings. You can manage cookies through your browser. See our Cookie Policy for details.

7. Data security

We apply appropriate technical and organizational measures — including encryption in transit, access controls and monitoring — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data retention

We retain your information for as long as your account is active and as needed to provide our services, and afterwards only as long as necessary to comply with legal, tax, accounting and dispute-resolution obligations, after which it is deleted or anonymized.

9. International data transfers

As a marketplace operating across Asia and beyond, your information may be processed in countries other than your own. Where we transfer personal data internationally, we take steps to ensure an appropriate level of protection in line with applicable law.

10. Your rights

Depending on your location, you may have the right to access, correct, update, delete, restrict or object to the processing of your personal information, to data portability, and to withdraw consent. To exercise these rights, contact us at support@greenbidz.com. You may also have the right to lodge a complaint with your local data-protection authority.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above, and where appropriate we will notify you through the platform or by email.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at support@greenbidz.com.